Webex Teams Cucm Calling



You can ask your Webex CSM to enable the new meeting experience in the Webex App ('Webex Teams App'). That will allow the same Meetings Experience as the standalone Webex Meetings App but all built-in the the Webex App ('Webex Teams App'). The new calling features for. Webex Calling in Microsoft Teams Cisco Webex also provides a calling platform since its acquisition of BroadSoft in 2018. While adding a calling platform to Cisco’s portfolio, it also means any BroadSoft customers who want to use Microsoft Teams must integrate the two. Automatic call manager (CUCM) CTI remote device creation to enable call capabilities within Webex Teams. Automatic Webex Meeting account creation to activate Advanced Meetings features within Webex Teams (M3 and C3 licenses). Integrate Cisco Webex Teams into your communications infrastructure in a matter of seconds with Kurmi! Learn how Cisco Webex interoperates with Microsoft Teams and helps solve your realtime business communications challenges. See how Webex Meetings ties in ti. The Calling in Webex (Unified CM) solution lets you register Webex directly to your Cisco Unified Communications Manager call control environment (on-premises enterprise, Business Edition 6000/7000, Unified CM Cloud or as delivered through an HCS partner solution).

  • Your organization must have the correct subscriptions for the calling behavior you choose.

  • If you choose Cisco Jabber, make sure it's registered with the ciscotel protocol handler.

  • Users must have valid phone numbers. If the numbers are invalid, Webex still sends the number to the calling app that you select, but the call fails.

CucmCisco webex cloud calling
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From the customer view in https://admin.webex.com/, go to Management > Organization Settings, and then scroll to Calling Behavior.

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Choose the app you want to use as your organization-level setting for calling within Webex and then click Save :

  • Calling in Webex—Select this option if you want users to make calls directly in Webex using one of these call services: Webex Calling, Webex Calling (formerly Spark Call), or Hybrid Calling.

  • Calling in Webex (Unified CM)—Select this option if you want users to make calls directly in Webex registered to Unified CM as a softphone for calling features, such as Hold and Resume. For more information, see the Deployment Guide for Calling in Webex (Unified CM at https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/ucmcalling/unified-cm-wbx-teams-deployment-guide.html.

    Choose which domain gets applied to users in Webex:

    • Pc apps download website. Use my organization's domain —By default, your organization's domain is applied to all users in Webex.

    • Use a UC Manager Profile for Calling —If you've created a UC Manager profile , you can select it from here so that it gets applied to all users in Webex.

  • Webex Calling app —Select this option if your organization has a subscription to Cisco Webex Calling and you want to allow users to make PSTN calls using the Webex Calling app. When users make PSTN calls in Webex, the Webex Calling app launches and is used to make the call.

  • Cisco Jabber app —Select this option if your organization has Cisco Unified Communications Manager deployed and you want to allow users to make PSTN calls in Cisco Jabber. When users make PSTN calls in Webex, the Cisco Jabber app launches and is used to make the call.

  • Third-Party app —Select this option if your organization has a subscription to a third-party calling app and you want to allow users to make PSTN calls using that app. Typically, the Webex users in your organization have free calling for this option. When users make PSTN calls in Webex, the third-party app is launched and used to make the call.

Users must have the corresponding application installed to make PSTN and extension calls from Webex. Make sure you let people know what choice you make and if another app is used to make calls.


After you set your organization-wide default for calling, you can assign different calling services to individual users in your organization. Go to Management > Users, scroll to Settings, and then select Calling Behavior. You can make your choice and then click Save .

Calling

Cisco Webex Calling

During a call, click your profile picture and then choose Help > Show Call Statistics. Macbook applications.


You can also use a keyboard shortcut to access the call statistics: Ctrl + Shift + S. For more keyboard shortcuts, see Keyboard Navigation and Shortcuts.

  • BSCF Call —Your Phone Services are using Calling in Webex (Webex Calling).

  • CUCM Call—Your Phone Services are using Calling in Webex (Unified CM).

  • Blank indicator—You're on a Webex call.

  • For more information, see Find Out What Calling Service You Have and Supported Calling Options.