What Is Remote Desktop?

Remote desktop, remote support, screen sharing and web presentation Ideal number of Users: 1 - 1000+ 1 - 1000+ Rating: 4.2 / 5 (38) Read All Reviews: 4.5 / 5 (571) Read All Reviews: Ease of Use: 4.1 / 5 'It is good tool when it comes to data sharing or screen sharing. Remotepc is very simple and easy to use.' AnyDesk remote control for Linux desktops ensures uninterrupted connections to any Linux based operating system. Ideal for Ubuntu users, AnyDesk’s solution for Linux remote access is built for stable operation and allows you to access remote desktops in Linux.

A co-worker asks to see something on your screen, but you’re in a different room.

A friend from a different country has a problem with their device, and you need a quick and simple way to help.

You work for a large company and are looking for a way to roll out software on all devices.

These and many other use cases are what remote desktop is for. It allows you to remotely access another computer over the internet from wherever you are in the world. Ideally, this works across all platforms: from your Android phone to your Linux computer, from Windows to Mac.

AnyDesk offers one of the simplest remote access solutions. Don’t believe us? Try it out for yourself! Here’s a little guide on how to remotely access another computer over the internet via AnyDesk.

1. How To Download AnyDesk

First things first: AnyDesk is free for private use. So if a family member needs help setting up their PC, you can comfortably help them from home and you don’t have to pay a cent. Not only that, but you don’t have to sign up for anything, and you barely need any space on your PC. Simply download the 3MB file and get going!

Whoever you’d like to connect to needs to download AnyDesk as well. Just tell them how easy it is, and they’ll be ready in moments. And that’s it! You’re now ready to start your first session.

2. How To Set up a Connection

To get started, open AnyDesk. The number you see on the left is your personal ID. People can use this number to access your device, and you need this number from the person you want to connect to. Type the ID of the remote device into the search bar on the right. Don’t forget: Never give anyone you don’t know access to your device and beware of online scammers!

What if you’re at home, but you want to have unattended access your work PC at the office, where no one is there to accept the session request? Take a look at your security settings: There you can set up a password and two-factor authentication for unattended access. That way, the session doesn’t need to be manually accepted by the remote side.

How else can you choose who to connect to? When you open the AnyDesk home window, possible contacts and their online status are displayed as follows:

• DISCOVERED: This where the devices that have AnyDesk installed and are part of your network are listed.
• FAVORITES: Your most-accessed devices are listed here.
• RECENT SESSIONS: The devices you recently connected to are listed here.

Want to organize your contacts even further? Our AnyDesk Performance license contains an Address Book among many other helpful features, where you can categorize your contacts via tags.

3. How To Use AnyDesk’s Remote Desktop Features

On the remote side, as soon as a session is requested, the accept window pops up. You may take control of the remote device, but the remote side can still decide the level of control they want to give you by simply clicking the respective permissions on the accept window. For example, the On-Screen Whiteboard can be disabled, as well as the clipboard, file manager and even the ability to use mouse and keyboard of the remote side.

Depending on the permissions, here’s a selection of tools you can use during your remote session:

• Chat: This is the simplest way to communicate with the remote side via AnyDesk.
• On-Screen Whiteboard: Need to visualize something on screen? Draw sketches or arrows in multiple colors.
• Switch Sides: The remote side wants to have access to your device? You don’t need to end the session and start a new one—just switch sides in the active session.
• Block User Input: This blocks the user on the remote side from controlling their device. That’s so you don’t get in each other’s way, and the user on the remote side can lean back while you help them.

To end the connection, either click disconnect on the remote side, close the tab or close AnyDesk.

Easy, isn’t it? These first steps aren’t even half of what AnyDesk is capable of. Find out more about AnyDesk Remote Desktop and if you need advanced functions that are tailored to your needs, consider buying one of our licenses.

AnyDesk virus removal instructions

What is AnyDesk?

Similar to TeamViewer, AnyDesk, is a legitimate application that provides remote system control functionality. Recently, however, cyber criminals have started distributing a modified version of AnyDesk using the 'bundling' method, and thus it typically infiltrates without users’ permission.

The modified version is also used to remotely access systems, but without users' consent. The malicious version essentially runs in the background and waits for regular users to leave the computer unattended for a certain period. Once the user is 'away from the keyboard', cyber criminals remotely connect to the system and perform malicious actions. In most cases, these people target users' Amazon accounts. They use saved logins/passwords to sign into the Amazon website and purchase various items and gift cards. Amazon is not the only account at risk. Cyber criminals can do whatever they wish with access to the system (e.g., install other malware, steal logins/passwords, abuse social networks and other personal accounts, etc.) Therefore, the presence of AnyDesk's modified version can lead to high-risk computer infections and serious privacy issues. The desktop shortcut of the malicious version is called 'AnyDask' and its entry in the list of installed programs is 'AnyDeskApp'. If you notice that AnyDesk has infiltrated systems without your consent, or you have downloaded it from a third party source, immediately eliminate it and scan the system with a reputable anti-virus/anti-spyware suite to remove all remnants. AnyDesk should be downloaded from its official website only.

At time of research, AnyDesk is bundled together with a number of other potentially unwanted programs (PUPs), including Powzip, Smart Application Controller, One System Care, View, and mail.ru. Unlike AnyDesk, these potentially unwanted programs do not provide remote access to victims' computers. They deliver intrusive advertisements (adware), cause unwanted redirects (browser hijackers), and record various sensitive data (virtually all types). Note that PUPs offer 'useful functionality', and yet these programs are designed only to generate revenue for the developers. Thus, claims to provide these functions are merely attempts to give the impression of legitimacy.

How did adware install on my computer?

As mentioned above, AnyDesk is distributed using a deceptive marketing method called 'bundling' - stealth installation of third party applications together with regular software/apps. In most cases, 'bundled' applications are hidden within 'Custom/Advanced' options (or other sections) of the download/installation processes. Developers do not disclose this information properly. Furthermore, users are likely to rush when downloading/installing software and skip steps. In doing so, they expose their systems to risk of various infections and compromise their privacy.

How to avoid installation of potentially unwanted applications?

Poor knowledge and careless behavior are the main reasons for computer infections. The key to safety is caution. Therefore, pay close attention when browsing the Internet and downloading/installing software. Select 'Custom/Advanced' settings, carefully analyze each window of the download/installation dialogs, and opt-out of all additionally-included programs. Software should be downloaded from official sources only via direct download links. Third party downloaders/installers are monetized using the 'bundling' method, and thus these tools should never be used. Be aware that cyber criminals also proliferate PUPs using intrusive advertisements that redirect to malicious websites and execute scripts that download/install PUPs. Most of these ads will seem legitimate, since developers invest many resources into their design, however, they redirect to adult dating, pornography, gambling, and other rogue sites. These ads are often delivered by adware. Therefore, if you experience suspicious redirects, eliminate all dubious applications and browser plug-ins. Having a reputable anti-virus/anti-spyware software installed and running is also paramount. If your computer is already infected with AnyDesk, we recommend running a scan with Malwarebytes for Windows to automatically eliminate this adware.

Deceptive installer distributing modified AnyDesk version (note that it is completely concealed and, therefore, opting-out is impossible):

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Quick menu:

• STEP 1. Uninstall AnyDesk using Control Panel.
• STEP 2. Remove adware from Internet Explorer.
• STEP 3. Remove rogue plug-ins from Google Chrome.
• STEP 4. Remove adware-type extensions from Mozilla Firefox.
• STEP 5. Remove malicious extensions from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

AnyDesk removal:

Windows 7 users:

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Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

Windows XP users:

Click Start, choose Settings and click Control Panel. Locate and click Add or Remove Programs.

Windows 10 and Windows 8 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Mac OSX users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for 'AnyDeskApp' and other potentially unwanted programs, select these entries and click 'Uninstall' or 'Remove'.

After uninstalling the potentially unwanted program that causes AnyDesk redirects, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

Malwarebytes checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Malwarebytes. 14 days free trial available.

Remove adware from Internet browsers:

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Manage Add-ons'. Look for any recently-installed suspicious browser extensions, select these entries and click 'Remove'.

Optional method:

If you continue to have problems with removal of the anydesk malware, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select 'More tools' and click 'Extensions'. Locate all recently-installed suspicious browser add-ons and remove them.

Optional method:

If you continue to have problems with removal of the anydesk malware, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plug-ins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select 'Add-ons'. Click 'Extensions', in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with anydesk malware removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Anydesk Remote Control Laptop

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remote Desktop Software For Windows Anydesk

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select 'Extensions'. Locate all recently-installed suspicious browser add-ons and click 'Remove' below their names.

Remote Control Software Anydesk

Optional method:

If you continue to have problems with removal of the anydesk malware, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.

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In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free. software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove anydesk malware from your computer, please ask for assistance in our malware support forum.

Download Anydesk

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